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News & Events

HCHC Wins MHQP Patient Experience Award

HCHC is among the top primary care practices in the state recognized for best-in-class patient experience, based on results of annual statewide survey conducted by Massachusetts Health Quality Partners (MHQP).

HCHC is pleased to announce that it has received an award from Massachusetts Health Quality Partners (MHQP) for being one of the top practices in Massachusetts for patient experience in primary care.

The “MHQP Patient Experience Awards” is a new awards program introduced this year by MHQP, a non-profit measurement and reporting organization that brings together providers, health plans, and patients to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts, with feedback from over 65,000 commercially-insured patients across the state.

Awards were given to the practices that ranked highest in each of eleven performance categories, as well as an overall performance category determined by the practices with the most best-in-class results across multiple categories.

HCHC received recognition for “Distinction in Patient-Provider Communications.”

“Primary care is the heart of healthcare in Massachusetts,” said Barbra Rabson, MHQP’s President and CEO. “The practices recognized with these awards have distinguished themselves where it matters most – in the experiences of their own patients. We are thrilled to congratulate each of them for their commitment to excellence and best-in-class patient experiences.”

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