Insurance and Sliding Fee Scale Information

Hilltown Community Health Center accepts all MassHealth products, Medicare, and most major private insurances. As a federally-qualified community health center, we will see anyone regardless of their ability to pay. We have trained staff that can help you get affordable and comprehensive health insurance coverage. More people than ever before are eligible for health coverage. Call our Navigator staff at 413-667-2203 to figure out if you qualify. If you are not eligible for any health coverage through MassHealth or the Massachusetts Health Connector (including Health Safety Net), there is a sliding fee scale discount program which is based on your income level. HCHC will offer a sliding fee discount to all who are unable to pay for services. For more information on the sliding fee scale discount program click here. Contact the Billing Department or a Navigator for more information as well.

If you have questions about your bill, please call our Billing Department at 413-238-5511 x145. If you’re a current patient and are not sure if your insurance is active, please call the customer service number on the back of your insurance card. Our receptionists regularly check your eligibility before every visit.

We accept most private insurances, including:

  • Aetna
  • BCBS
  • CeltiCare
  • Cigna
  • Community Care Cooperative
  • ConnectiCare
  • Fallon
  • Great West
  • Harvard Pilgrim
  • Health New England *excludes MassHealth Products
  • Neighborhood Health Plan *excludes MassHealth Products
  • Tricare
  • Tufts *excludes MassHealth Products
  • Unicare
  • United Health Care

If your insurance is not on this list, please call 413-238-5511 x145 to double check that we accept it – we probably do!